Terms of service

Welcome to Trainox! The terms “we”, “us” and “our” refer to Trainox.

Trainox operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”).

Trainox is powered by Shopify, which enables us to provide the Services to you.

The following Terms of Service, together with any policies referenced herein (“Terms”), describe your rights and responsibilities when you use the Services.

Please read these Terms carefully, as they include important legal information including warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy.

If you do not agree, you should not use our Services.

SECTION 1 - ACCESS AND ACCOUNT

By using our Services, you confirm that you are at least the age of majority in your place of residence, or you have permission from a guardian.

To access our store or make a purchase, you may be required to provide details such as your email, billing, shipping, and payment information. You agree that all information provided is accurate, complete, and up to date.

You are responsible for maintaining the confidentiality of your account and for all activities under your account.

You may not transfer or sell your account to anyone else.

SECTION 2 - OUR PRODUCTS

We try to display product images and descriptions as accurately as possible.

However, we do not guarantee that your device’s display will perfectly match the actual product colors or appearance.

All product descriptions and pricing may change at any time without notice.

We also reserve the right to discontinue any product or limit quantities.

SECTION 3 - ORDERS

When you place an order, it is considered an offer to purchase.

Trainox reserves the right to accept or reject any order at our discretion. Your order is only confirmed once it is accepted and payment is processed.

We may contact you if an order is cancelled or modified.

All purchases are subject to our Return & Refund Policy.

You agree that your purchases are for personal use only and not for resale.

SECTION 4 - PRICES AND BILLING

Prices may change without notice.

The price you pay is the price shown at checkout.

Prices do not include any additional charges such as taxes or shipping fees unless stated.

You agree to provide accurate billing and payment information and keep it updated.

We reserve the right to refuse or cancel any order if payment issues occur.

SECTION 5 - SHIPPING AND DELIVERY

Delivery times are estimates only and not guaranteed.

Trainox is not responsible for delays caused by courier services, logistics partners, or external factors.

Once the product is handed over to the shipping carrier, responsibility for the shipment transfers to the customer.

SECTION 6 - INTELLECTUAL PROPERTY

All content on this website including logos, images, text, designs, and graphics are the property of Trainox and are protected by copyright laws.

You may not copy, reproduce, or distribute any content without written permission.

SECTION 7 - THIRD-PARTY LINKS

Our website may contain links to third-party websites.

We are not responsible for their content, policies, or services. You use them at your own risk.

SECTION 8 - SHOPIFY RELATIONSHIP

Trainox is powered by Shopify, but all sales are made directly between you and Trainox.

Shopify is not responsible for any purchases, disputes, or damages related to transactions.

SECTION 9 - PRIVACY POLICY

Your personal information is handled according to our Privacy Policy.

By using our Services, you agree to the collection and use of your information as described in that policy.

SECTION 10 - FEEDBACK

If you submit feedback, suggestions, or ideas, you agree that Trainox may use them without restriction or compensation.

SECTION 11 - PROHIBITED USES

You agree not to misuse our Services, including but not limited to:

  • Illegal activities
  • Fraud or misleading actions
  • Copying or scraping website content
  • Disrupting website functionality
  • Spamming or hacking

We reserve the right to block or terminate access if these rules are violated.

SECTION 12 - TERMINATION

We may suspend or terminate access to our Services at any time if we believe you have violated these Terms.

SECTION 13 - DISCLAIMER OF WARRANTIES

All products and Services are provided “as is” and “as available” without warranties of any kind.

We do not guarantee uninterrupted or error-free service.

SECTION 14 - LIMITATION OF LIABILITY

Trainox is not liable for any indirect, incidental, or consequential damages arising from the use of our Services or products.

SECTION 15 - INDEMNIFICATION

You agree to protect and hold Trainox harmless from any claims or damages resulting from your misuse of the Services or violation of these Terms.

SECTION 16 - GOVERNING LAW

These Terms are governed by applicable laws of the jurisdiction where Trainox operates.

SECTION 17 - CHANGES TO TERMS

We may update these Terms at any time. Continued use of our website means you accept any changes.

SECTION 18 - CONTACT INFORMATION

For questions about these Terms, contact us at:

trainox.india@gmail.com
Phone: +977 9703967000